Frequently Asked Questions
Everything you need to know about your Neretravel shopping experience.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-15 business days depending on the destination and customs processing.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Please ensure the garments are free of stains, scents, or signs of wear to qualify for a full refund.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' button. We recommend measuring your bust, waist, and hips to compare against our specific garment dimensions for the best fit.
What payment methods do you accept?
Neretravel accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. 70% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we vet all our manufacturing partners for fair labor practices.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.